Multi-layered protection. Finer control. Clearer visibility.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001 aligned
Information security management practices aligned to the ISO 27001 framework.
GDPR-ready
Data processing practices designed around GDPR's lawful-basis and data-subject-rights requirements.
Data protection
How we protect your data
Encryption in Transit & At Rest
Data is protected while moving between the user and the platform over secure connections, with appropriate safeguards applied to stored data to help preserve the confidentiality of sensitive information.
Protected DataLeast-Privilege Access
Not every user needs access to everything. ZynReach applies the principle of least privilege, so each user gets the level of access appropriate to their role and responsibilities.
Controlled AccessMulti-Factor Authentication
Multi-factor authentication adds an extra layer of protection to accounts by verifying a user's identity with more than one factor before granting access.
Verified IdentityRoles & Permissions
ZynReach gives organizations fine-grained control over what each user or team can access, view, or perform within the platform.
Granular ControlAudit Logs & Activity Tracking
Audit logs help track important operations and changes made within the platform, providing a higher level of visibility and accountability.
Full VisibilityBackup & Disaster Recovery
Backup and restoration mechanisms help protect data and support business continuity in cases of disruption, data loss, or unexpected circumstances.
Business ContinuityContinuous Security Monitoring
Platform protection relies on continuous monitoring of systems and activity to detect unusual patterns and indicators that may require review or response.
Continuous AwarenessSecurity Testing & Assessments
Protecting the platform requires ongoing review of its security layers, so ZynReach relies on appropriate security testing and assessments to help identify weaknesses and improve protection.
Continuous Improvement
Defense in depth
Multi-layered protection
We don't rely on a single layer of protection. A set of security controls works together to help protect identity, access, data, operations, and service continuity.
- 01
Identity
Verifying user identity and protecting accounts from unauthorized access.
- 02
Access Control
Fine-grained management of roles and permissions, defining what each user can access.
- 03
Data Protection
Protecting data in transit and at rest using appropriate safeguards.
- 04
Monitoring & Audit
Tracking important activity and logging the changes and operations that need review.
- 05
Resilience & Recovery
Backup and restoration mechanisms that help support business continuity.
Data ownership
Your Data. Your Permissions. Your Control.
ZynReach is designed to give organizations a clear level of control over how their data and operations are accessed, with the ability to manage users, roles, and permissions and track important activity.
Identity
Identity Management
Managing users and platform access according to approved verification mechanisms.
Access
Access Control
Defining the appropriate access levels for each user or role.
Visibility
Activity Visibility
Tracking important operations and changes through available logs and reports.
Control
Administrative Control
Centralized management of permissions and security policies according to the organization's needs.
Infrastructure
Sub-processors
| Sub-processor | Purpose | Location |
|---|---|---|
| Cloud infrastructure provider | Application hosting and data storage | United States |
| Email delivery provider | Transactional and marketing email delivery | United States |
| Analytics provider | Product and website analytics | United States |
| Customer support platform | Support ticketing and communication | United States |
Last updated 2026-07-15
Enterprise-grade access control
Email and password authentication with two-factor authentication (TOTP) required for administrator and Enterprise roles, role-based and attribute-based permissions (RBAC/ABAC) enforced on every action, and full audit logging of access to customer data.
Incident response
ZynReach maintains a documented incident response plan with defined severity levels, on-call escalation, and customer notification timelines consistent with applicable regulatory requirements. Full details are available in the security whitepaper below.
View system status →Security by Design
Security Starts With Design
At ZynReach, security isn't treated as a separate phase bolted on after the platform is built — it's factored into the platform's design and how access, data, and operations are managed from the start.
Secure by Design
Designing the platform's components and experiences with data and operational protection in mind from the outset.
Controlled Access
Controlling access to data and functionality according to defined roles and permissions.
Continuous Improvement
Continuously reviewing and improving protection layers and controls as the platform and organizations' needs evolve.
Security & Trust Center
Security & Compliance Documentation
Explore ZynReach's detailed security, privacy, and compliance policies — the same documents our enterprise customers rely on for due diligence.
- Read the policy
Security & Trust Policy
ZynReach's overarching information-security framework, governance, and control environment.
- Read the policy
Incident Response & Breach Notification Policy
How ZynReach detects, contains, investigates, and notifies customers of security incidents.
- Read the policy
Vulnerability Disclosure Policy
Our coordinated-disclosure process for security researchers reporting vulnerabilities.
- Read the policy
Business Continuity & Disaster Recovery Policy
How ZynReach maintains service resilience and recovers from major disruptions.
- Read the policy
Enterprise Security Addendum
Detailed security commitments and controls available to Enterprise customers.
- Read the policy
Data Transfer & International Data Transfer Policy
How ZynReach handles cross-border data transfer and applicable transfer mechanisms.
- Read the policy
Sub-processor Policy
How ZynReach selects, contracts with, and monitors third parties that process data on its behalf.
- Read the policy
Security & Compliance Documentation Request Policy
How to request deeper security and compliance documentation, including NDA-gated materials.
Security Built for Business
When your business runs on data, protecting that data becomes essential to business continuity and customer trust. That's why ZynReach is designed with protection, control, visibility, and continuity as platform priorities.
Protection
Multiple layers to help protect data and accounts.
Control
Permissions and roles that help organizations manage access.
Visibility
Logs and monitoring that help you understand important activity.
Security whitepaper